Privacy Policy

Effective Date: 1.1.2025
Company Name: Gal3 d.o.o
Business Address: Sneberska cesta 148, 1000 Ljubljan, Slovenia
Contact Email: info@vanterprise.net
Website: www.vanterprise.net

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or purchase from our website.

We comply with the EU General Data Protection Regulation (GDPR) and all applicable data protection laws in Slovenia.

1. What Data We Collect

When you visit our site or place an order, we may collect the following information:

Personal Details: Name, billing/shipping address, phone number, email address
Order Information: Items purchased, payment method, delivery instructions
Account Info: If you register an account
Device Information: IP address, browser type, pages visited (via cookies/analytics)

2. How We Use Your Data

We use your data to:

Process and ship your orders
Communicate with you about your purchase
Provide customer support
Send order confirmations and updates
Improve our website and services (using analytics)
Send marketing emails (only if you subscribe or opt-in)

3. Legal Basis for Processing

We process your data based on the following legal grounds:

Performance of a contract (e.g. fulfilling your order)
Consent (e.g. when you subscribe to our newsletter)
Legal obligation (e.g. for invoicing and tax compliance)
Legitimate interest (e.g. improving our services or protecting our store)

4. Data Sharing

We only share your data with third parties when necessary:

Payment providers (e.g. Stripe, PayPal)
Shipping companies (e.g. GLS, DPD)
Analytics tools (e.g. Google Analytics, Meta Pixel)
Our website platform/hosting provider (e.g. Shopify, WooCommerce, etc.)

We never sell or rent your personal data.

5. Cookies

We use cookies and similar technologies to:

Remember your cart and preferences
Improve website functionality
Track visitor behavior (anonymously)

You can manage or disable cookies via your browser settings. A cookie consent banner is shown when you first visit the site.

6. Your Rights (EU GDPR)

You have the right to:

Access your personal data
Correct or update inaccurate information
Request deletion of your data (“right to be forgotten”)
Object to or restrict processing
Withdraw consent at any time (for email marketing, etc.)
File a complaint with your national data authority (in Slovenia: Informacijski pooblaščenec)

To exercise your rights, email us at: hello@[yourdomain].com

7. Data Retention

We keep your data only as long as needed:

Order data is kept for legal/tax purposes (typically 5–10 years)
Email marketing data is stored until you unsubscribe
Analytics data may be retained longer, but is anonymized

8. Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. Your data is stored on secure servers, and all payment transactions are encrypted.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website. Changes take effect upon publication.

10. Contact Us

Questions? Data request? Just reach out:

📧 Email: info@vanterprise.net

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